Privacy Policy & GDPR

1. Introduction

Happy Home Education is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal data.

2. Data Controller

Happy Home Education Ltd is the data controller for personal information collected through our platform. We are registered with the Information Commissioner's Office (ICO).

Contact: privacy@happyhomeed.com

3. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password
• Child Information: Names, ages, key stages, learning preferences
• Progress Data: Completed lessons, quiz scores, uploaded work
• Usage Data: How you interact with our platform
• Payment Information: Processed securely through our payment provider

4. Lawful Basis for Processing

We process your data based on:

• Contract: To provide our educational services
• Legitimate Interest: To improve our platform and services
• Consent: For marketing communications (where applicable)

5. Children's Data

We take special care with children's data. All child information is provided and controlled by parents/guardians. We never contact children directly or share their data with third parties for marketing purposes.

6. Your Rights Under GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we use your data
• Object: Object to certain processing activities

To exercise these rights, contact us at privacy@happyhomeed.com

7. Data Retention

We retain your data for as long as your account is active. After account closure, we retain data for up to 7 years for legal and regulatory purposes, after which it is securely deleted.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and regular security assessments.

9. Cookies

We use essential cookies to operate our platform and analytics cookies to improve our services. You can manage cookie preferences through your browser settings.

10. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk